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This position is responsible for the management of the Collections group and to preserve TruWest Credit Union’s assets in a cost-effective manner. This position is also responsible for fostering an empowered work environment that allows staff to provide spontaneous service excellence to members, employees and business associates demonstrating the values shown on TruWest’s Vision, Mission and Values card. Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.
Qualifications:
Education: Bachelors degree; a combination of education and exceptionally strong experience may be substituted. 5 years prior collection/supervisory experience in Asset Recovery or Agency/Attorney environment.
Experience: Ability to function effectively in a highly stressful atmosphere. Must have excellent verbal and written communications and negotiations skills. Must have ability to analyze basic financial statements, possess advanced knowledge of local, state and federal regulations for consumer lending, collections/recovery industry, including Fair Debt Collection Practices Act (FDCPA), Bankruptcy and probate rules /regulations, seizure and litigation. Strong knowledge of computer software applications including Excel, Word and PowerPoint. Highly motivated, well organized and detail oriented.
Knowledge and Skills: Additionally, individual must have demonstrated management skills in the area of staff development and motivation, business development, product development and management and supervising large work groups. Requires intermediate knowledge of computer software applications including: spreadsheet, word processing and presentation applications. Requires strong working knowledge of Federal and State Regulations and lending/mortgage related products. This position may involve minimal business travel.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Secondary Duties and Responsibilities:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and regularly lift objects of up to 15 lbs.; use hands to handle or feel objects, tools, or controls; reach with hands and arms above shoulder height and below the waist; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, the ability to adjust focus; and the ability to utilize computers and focus on computer monitors for extended periods of time.
This position requires frequent travel to off-site locations and minimal travel to out of state locations. A valid driver’s license and up-to-date auto insurance are required.
This job description does not constitute an Employment Agreement. This job description does not restrict TruWest Credit Union from the ability to assign, re-assign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the credit union or department change or for other reasons deemed appropriate.
Full Time
Banking
$74k-101k (estimate)
03/20/2024
05/18/2024
truwest.org
TEMPE, AZ
200 - 500
2007
ALAN ALTHOUSE
$50M - $200M
Banking
The job skills required for Manager - Collections include Collection Management, Written Communication, Planning, Bankruptcy, Financial Statements, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager - Collections. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager - Collections. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager - Collections positions, which can be used as a reference in future career path planning. As a Manager - Collections, it can be promoted into senior positions as a Credit and Collections Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager - Collections. You can explore the career advancement for a Manager - Collections below and select your interested title to get hiring information.